know’N’act comes from the creative minds of a group of people with a passion for customer service. We’re innovative, curious, and rather underwhelmed with the current market of tools that provide real-time customer feedback and usable customer metrics. Our desire to change the status quo in customer service has driven us to invent the kind of solution that we not only believe in, but use ourselves.
Our team offers a long and established history working at Fortune 500 companies such as Microsoft, Coca-Cola, RIM, Johnson & Johnson as well as cutting-edge digital marketing companies. We’ve started, built, and sold successful businesses countless times. We love the idea of changing how things happen in the world of marketing and customer engagement, in a scalable, impactful manner.
Eliminate customer attrition and increase loyalty by powering real-time, 1:1, contextual conversations for businesses worldwide.